The Following Is an Example of a Correct,empathetic Response to a Client

question 16

Multiple Choice

The following is an example of a correct,empathetic response to a client who has wrecked a new car:

• A) ​"Well, what happened?"
• B) ​"It sounds like you're blaming yourself for this."
• C) ​"There are just too many drivers on the road."
• D) ​"You can't daydream when you're driving."

---

Definitions:

Inflation Hedge

An investment that is considered to protect against the decrease in purchasing power due to inflation.

Variable Life Insurance

A type of life insurance where the cash value and death benefit can vary based on the performance of a set of chosen investments.

Tax-Deferred Annuity

A financial product that allows for the investment of pre-tax dollars, where the taxes on earnings are deferred until withdrawal.

Feedback Phase

This phase involves gathering and analyzing reactions or responses to a product, service, or process to enhance its effectiveness or performance.