When Should a Case Manager Introduce Difficult Issues: Early in the Relationship

question 13

Short Answer

When should a case manager introduce difficult issues: early in the relationship with a client or later?

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Definitions:

Behaviour

The actions or reactions of an individual or group in response to external or internal stimuli, observable through various modes including physical, social, and psychological.

Credential Recognition

The process of verifying that the skills, knowledge, and qualifications obtained by an individual in one country are equivalent to the standards established in another country.

Internationally Trained Immigrants

Immigrants who have obtained professional training, degrees, or qualifications in their country of origin and are integrating into a new country's workforce.

Settlement Issue

Problems or disputes arising in the process of resolving a claim or negotiating a contract, often related to legal, financial, or property matters.