When Conducting a Client Intake by Phone,which of the Following

question 10

Multiple Choice

When conducting a client intake by phone,which of the following is not deemed an appropriate reason for speaking with an individual other than the client him- or herself?

• A) ​The client is in the midst of a mental-health-related crisis.
• B) ​The referred client is 14 years old.
• C) ​The client is mute and needs a helper to facilitate the call.
• D) ​The referral is court mandated.

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