Pertaining to the Intake Item of "Chief Complaint," It Is

question 5

Multiple Choice

Pertaining to the intake item of "chief complaint," it is essential to record:

• A) ​Why the client called but only in general terms
• B) ​The specific catalyst for the call
• C) ​How the client obtained the contact details for the agency (if self-referred) plus the complaint itself
• D) ​Why the client decided to call now

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Definitions:

Institutional Identity

The unique set of characteristics, values, and culture that defines an organization and distinguishes it from others.

Mission Statement

A concise declaration of an organization's core purpose and focus that informs its strategies, decisions, and operations to guide it towards its goals.

Core Competencies

Fundamental strengths or advantages of a business or organization that give it a competitive edge.

Organisational Resources

Assets, including human, financial, physical, and information resources, that an organization utilizes to achieve its objectives.