Loss of Customer Service Quality Is a Potential Risk for Buyers

question 5

True/False

Loss of customer service quality is a potential risk for buyers in B2B exchanges.

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Definitions:

Criminality

A behavior or actions that violate the laws set by a community, state, or country, resulting in the commission of a crime.

Substance Abuse

The harmful or hazardous use of psychoactive substances, including alcohol and illicit drugs.

Demanding

Requiring much time, attention, or effort; often refers to tasks, situations, or individuals that impose heavy obligations or exert pressure.

Responsive

The quality of reacting quickly and positively to stimuli or input from the environment.