Examlex
Each of the following is a critical success factor (CSF) of the Old Economy except
Information About Quality
Knowledge or data regarding the characteristics or attributes of a product or service that determine its overall value to a consumer.
Product-Variety Externality
External benefits or costs to society resulting from a variety of products beyond what would be provided by market forces alone.
Business-Stealing Externality
A negative externality that occurs when new products or services enter a market, reducing the sales and profitability of existing products or services.
Spillover Costs
Costs that affect parties who are not directly involved in a transaction or economic activity.
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