What Concept Is at Play When Your Expectation of What

question 163

Multiple Choice

What concept is at play when your expectation of what will be perceived actually affects the reality of what you perceived?

• A)cross-modal perception
• B)the Ganzfeld effect
• C)inattentional blindness
• D)the perceptual set

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Definitions:

Buyer Personas

Semi-fictional representations of an ideal customer based on research and data, used to target marketing efforts.

Real Interviews

Actual, face-to-face or virtual conversations with individuals aimed at gathering information, insights, or assessing qualifications for a specific purpose.

Journey Mapping

A visual representation or diagram that outlines the steps customers go through in engaging with a company, with the aim of understanding their experience.

Developing Empathy

Enhancing the ability to understand and share the feelings of another, which can improve interpersonal relations and customer service.