Which of the Following Theories of Emotion Contains a Cognitive

question 78

Multiple Choice

Which of the following theories of emotion contains a cognitive component?

• A)James-Lange theory
• B)Schachter-Singer theory
• C)Kinsey theory
• D)drive-reduction theory

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Definitions:

Building Rapport

The process of establishing a connection or trust with someone, essential in sales to facilitate open communication and understanding.

Customer Benefit Plan

A strategic offering designed to provide additional value to customers, often through services or rewards, to enhance customer satisfaction and loyalty.

Sales Call Objective

The purpose or goal that a salesperson aims to achieve during a call to a potential or existing customer, such as making a sale, gathering information, or building a relationship.