As a Nurse Manager,you Observe a Staff Nurse Who Over

question 20

Multiple Choice

As a nurse manager,you observe a staff nurse who over the past few weeks has become withdrawn and has had several absences due to minor ailments.Your best action would be to:

• A) ask the nurse if she is okay during report.
• B) refer the nurse to the employee assistance program.
• C) ask the nurse to meet with you for a few minutes before she leaves for the day.
• D) write a note to the nurse advising her that her work attendance must improve.

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Definitions:

Emotional Intelligence

The skill to comprehend, utilize, and control one's emotions constructively to mitigate stress, communicate successfully, connect empathetically with others, and conquer obstacles.

Practical Intelligence

The ability to solve real-world problems by adapting to, shaping, or selecting environments.

Analytical Intelligence

The skill to assess, critique, evaluate, or distinguish between different pieces of information.

Factor Analysis

A statistical method used to describe variability among observed, correlated variables in terms of potentially lower unobserved variables, called factors.