A Group of Patients with Early Alzheimer Disease and Their

question 16

Multiple Choice

A group of patients with early Alzheimer disease and their spouses approach you regarding help with the establishment of a local Alzheimer Society for the support and education of affected individuals and their families.As a manager in an ambulatory care clinic,what suggestion or advice would you offer this group?

• A) Self-help groups are, by nature, directed, funded, and led by those requiring help, and therefore, the patients and families should need no help from your clinic.
• B) Your healthcare organization would be pleased to help as long as your organization financially takes over responsibility for direction, leadership, and management.
• C) Through partnership, you will provide supports, if possible, that the patients and spouses themselves identify as necessary in the establishment of the group.
• D) The services that the patients and spouses are proposing are likely being offered somewhere else already.

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Definitions:

Lawn Care

Services or activities dedicated to maintaining and improving the health and appearance of lawns.

Relationship Selling

A sales philosophy and process that emphasizes a commitment to maintaining the relationship over the long term and investing in opportunities that are mutually beneficial to all parties.

Transactional Selling

A sales approach focused on short-term exchanges where the main goal is to close a sale, with less emphasis on building long-term customer relationships.

Preapproach Strategy

A sales technique where a salesperson plans and researches potential clients before making initial contact.