A New RN Staff Member Asks You About the Difference

question 8

Multiple Choice

A new RN staff member asks you about the difference between QA and QI.You explain the difference by giving an example of QI.

• A) "Last year, the management team established new outcomes that addressed issues such as medication errors."
• B) "At a staff meeting last year, two of our staff commented on the number of recent falls and asked, 'What can we do about it?'"
• C) "A process audit was done recently to determine how much time was being spent on patient documentation."
• D) "Errors are reported on our new computerized forms, and I follow up with staff to make sure that they understand the seriousness of their error."

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Definitions:

Legal System

A framework of rules, procedures, and institutions through which a society enforces its legal policies and regulates conduct.

Psychologists

Professionals specialized in the study and treatment of cognitive, emotional, and behavioral aspects of human behavior.

Mental Disorder

A condition that affects a person's thinking, feeling, behavior, or mood, significantly interfering with daily life.