What Is the Best Way to Handle SLAs If a Secondary

question 11

Multiple Choice

What is the best way to handle SLAs if a secondary emergency occurs during an emergency situation?

• A)The SLAs are made null and void.
• B)SLAs should be written such that this secondary situation causes the clock to be reset.
• C)It is unavoidable that the SLAs will be violated.
• D)Try to renegotiate the SLA when the second disaster is declareD.

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Definitions:

Accounting Costs

The actual expenses and cash outflows that a business incurs, captured in its financial records.

Implicit Costs

The opportunity costs of using resources owned by the firm for its current purposes rather than the next best alternative uses.

Accounting Profits

Accounting profits refer to the net earnings of a company as calculated by subtracting total expenses from total revenues, using standard accounting principles.

Economic Profits

The difference between total revenues and total costs, including both explicit and implicit costs, indicating the profitability of a company beyond basic accounting measures.