Lana Was Sitting Somberly in Her Office

question 81

Multiple Choice

Lana was sitting somberly in her office. Her face had an angry expression and she had a tear in her eye. One of her co-workers asked her how she was doing. Lana responded, "I am fine." Concerned, the co-worker asked, "Are you sure? " Lana again responded, "Yes, there is nothing wrong, I am fine." Which emotional intelligence ability does Lana most likely need to develop?

• A) Ability to diagnose and recognize your own emotions
• B) Ability to control your emotions
• C) Ability to recognize and diagnose emotions displayed by others
• D) Ability to respond appropriately to others' emotional cues

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Definitions:

Endocrine System

A collection of glands that produce hormones which regulate metabolism, growth and development, tissue function, sexual function, reproduction, sleep, and mood, among other things.

Glands

Organs in the body that secrete hormones or other substances directly into the blood or onto a surface within or outside the body.

Hormones

Chemical messengers produced by the glands in the endocrine system, affecting many different processes throughout the body.

Cerebellum

A major structure of the hindbrain crucial for motor control, coordination, precision, and timing of movements.