A Person Is Probably an Ineffective Conflict Manager If She/he

question 53

Multiple Choice

A person is probably an ineffective conflict manager if she/he (1) chooses an approach to resolve conflict based on an assessment of the situation, (2) relies on one or two strategies regardless of changing circumstances,and (3) implements the collaborative approach too often.Which statements are correct?

• A)All three statements are correct.
• B)Only statement 2 is correct.
• C)Only statements 2 and 3 are correct.
• D)Only statements 1 and 3 are correct.
• E)Only statement 3 is correct.

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Definitions:

Extraverted

A personality trait characterized by outgoingness, high energy, and a preference for social interaction.

Emotional Labour

The process of managing feelings and expressions to fulfill the emotional requirements of a job.

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Service professionals who take orders, serve food and beverages, and attend to guests' needs in dining establishments.

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Individuals who work in a bank and are responsible for handling customer transactions, such as deposits, withdrawals, and money transfers.