A Retailer Allows Its Employees to Handle Customer Complaints Without

question 140

Multiple Choice

A retailer allows its employees to handle customer complaints without having to ask for permission or directions from management. Which of the following activities would this policy encourage?

• A) employees feeling empowered to help customers
• B) employees ignoring the rights of customers
• C) employees actively helping customers
• D) employees avoiding customers

---

Definitions:

Platelet Surface

The outer boundary of a platelet, which plays a crucial role in blood clotting and healing processes.

Coagulation Process

The sequence of physiological steps by which blood changes from a liquid to a gel, forming a blood clot.

Ion

Atom or group of atoms carrying a charge of electricity by virtue of having gained or lost one or more electrons.

Megakaryoblast

Cell that gives rise to platelets or thrombocytes.