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Which of the following is NOT one of Porter's five forces?
Deming
Refers to W. Edwards Deming, an American engineer and statistician known for his work in quality management and his influential ideas in improving business processes.
Numerical Quotas
Specific numeric limits set for production, sales, or other business metrics that need to be achieved within a given timeframe.
Training and Knowledge
The process and activities aimed at enhancing the skills, competencies, and understanding of individuals or groups for better performance and problem-solving.
Quality Is Free
A principle asserting that investing in higher quality processes, materials, and standards reduces costs in the long run by minimizing waste, errors, and defects.
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