Match Each Statement with an Item Below.

question 24

Multiple Choice

Match each statement with an item below.
-A scenario-driven talk-through.

• A)Crisis management team
• B)Head-counts
• C)Critical success factors
• D)The plan
• E)First-level priority objectives
• F)Alert roster tests
• G)Tabletop exercise
• H)PTSD
• I)EAPs

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Definitions:

Mediating Conflicts

The process of intervening in a dispute or conflict to help the involved parties reach a resolution or understanding through dialogue and negotiation.

Five-step Model

A generic framework often used in problem-solving or project management that outlines five sequential stages: define, measure, analyze, improve, and control.

Agreement

A mutual understanding or arrangement, typically formalized into a contract, between two or more parties about what each will do for the other.

Stroking Technique

A method used in communication or therapy that involves positive reinforcement to encourage desired behavior.