Metrics-Based Measures Are Generally Less Focused on Numbers and More

question 23

True/False

Metrics-based measures are generally less focused on numbers and more strategic than process-based measures.

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Definitions:

Legal/Regulatory Environment

The framework of laws, regulations, and guidelines in which a business operates.

Sociocultural Environment

The environment that encompasses social and cultural factors which influence the behavior, beliefs, and practices of individuals within a society.

Identifiable Influences

Factors or circumstances that can be recognized and have an impact on outcomes or behaviors.

Unidentifiable Influences

Factors that affect consumer behavior or organizational performance that cannot be explicitly identified or measured.