How Is Business Process Management Similar to Quality Improvement Approach

question 58

Multiple Choice

How is business process management similar to quality improvement approach such as total quality management?

• A) They are intended to be cross-functional approaches to improve an organization.
• B) They focus on radical redesign and drastic improvement of processes.
• C) They focus on incremental change of processes.
• D) They focus on the activities typically occurring at the operational level of the organization.
• E) They focus on providing capabilities for discovering "hidden" predictive relationships while conducting a forecast.

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Definitions:

Norepinephrine

A neurotransmitter involved in arousal and the fight-or-flight response among other functions.

Serotonin

A neurotransmitter that contributes to feelings of well-being and happiness; it plays a key role in mood regulation, digestion, and sleep.

Reuptake

A process by which neurotransmitters released into the synapse are reabsorbed back into the neuron, effectively stopping their action on adjacent neurons.

Selective Serotonin Reuptake Inhibitors

A class of drugs typically used as antidepressants in the treatment of major depressive disorder and anxiety disorders.