How Is Business Process Management Similar to Quality Improvement Approach

question 58

Multiple Choice

How is business process management similar to quality improvement approach such as total quality management?

• A) They are intended to be cross-functional approaches to improve an organization.
• B) They focus on radical redesign and drastic improvement of processes.
• C) They focus on incremental change of processes.
• D) They focus on the activities typically occurring at the operational level of the organization.
• E) They focus on providing capabilities for discovering "hidden" predictive relationships while conducting a forecast.

Understand how culture influences leadership style preferences.

Acknowledge the limitations of traditional command and control leadership structures.

Distinguish between core characteristics of leadership and identify misconceptions.

Understand the differing styles of leadership according to Fiedler's theory.

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Definitions:

Creative Destruction

The replacement of existing products, processes, ideas, and businesses with new and better ones.

Economies of Scale

The economic benefits that companies gain from their size of operation, whereby the expense per output unit typically diminishes as the scale expands.

Large Quantities

A significant amount or number of items or material, often related to production or purchasing operations.

Valuable Asset

An item, thing, or entity that is of great worth or importance in achieving goals or in the financial standing of an organization or individual.