Identify a Key Technology in Analytical Customer Relationship Management (CRM)systems

question 4

Multiple Choice

Identify a key technology in analytical customer relationship management (CRM) systems.

• A) failure effect and mode analysis
• B) probabilistic risk assessment
• C) neural networks
• D) data mining
• E) cognitive science

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Definitions:

U-joint Working Angles

The angles at which a universal joint operates, crucial for the proper transfer of rotary motion in drivelines.

Longitudinal Torque Rod

A rod in the suspension system of a vehicle that helps to manage longitudinal forces, aiding in the control of wheel alignment and handling.

Working Angles

The angles formed by the axis of the input and output shafts in a drivetrain, affecting the efficiency and vibration of the system.

Tandem Drive Truck

A truck with two drive axles at the rear, providing additional traction and load capacity.