________ Refers to Using Multiple Communication Channels to Support the Communication

question 96

Multiple Choice

________ refers to using multiple communication channels to support the communication preferences of users,such as the Web,the company's Facebook page,industry blogs,telephone,and so on.

• A) Analytics visualization
• B) Customer engagement center
• C) Enterprise application
• D) Execution engine
• E) Sales force efficiency

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Definitions:

Extra Output

The additional production that is generated as a result of adding more of a variable input, such as labor or capital.

Diminishing Returns

A principle stating that as additional amounts of a variable input are added to a fixed input, beyond some point the marginal product of the variable input begins to decrease.

Unit of Labor

A measure of labor input, often represented by one worker or one hour of work, used to calculate productivity or costs.

Marginal Cost

The price of fabricating another unit of a good or service.