Key Technologies Within Collaborative Customer Relationship Management (CRM)systems Include Data

question 90

True/False

Key technologies within collaborative customer relationship management (CRM)systems include data mining,decision support,and other business intelligence technologies that attempt to create predictive models of various customer attributes.

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Definitions:

Net Income

Net income represents the total earnings of a company once all costs, expenses, and taxes are deducted from its total revenue.

Dividends

Dividends are a portion of a company's earnings distributed to shareholders, usually in the form of cash payments or additional stock.

Equity Method

An accounting technique used to record investments in other companies, where the investment is initially recorded at cost and subsequently adjusted to reflect the investor's share of the net assets of the investee.

Net Income

The total earnings or profit of a company after subtracting all expenses, including taxes and operating expenses, from its total revenue.