Match the Definitions with the Appropriate Term

question 253

Multiple Choice

Match the definitions with the appropriate term.
-A person's belief that he or she is capable of producing desired results, such as mastering new skills and reaching goals.

• A)need for achievement
• B)intrinsic motivation
• C)self-actualization
• D)self-efficacy
• E)self-fulfilling prophecy

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Definitions:

Crisis Management

The process by which an organization deals with a sudden and significant negative event to minimize harm and recover quickly.

Comment Card

A feedback form provided to customers to express their satisfaction or suggestions about services or products.

Contest

A competition where participants strive to win by surpassing others in some criteria.

Relationship Selling

A sales approach that focuses on building long-term relationships with customers rather than on individual transactions.