One Challenge of Using CRM Is

question 37

Multiple Choice

One challenge of using CRM is:

• A)integrating data into customer relationship.
• B)knowing amount paid by consumers in different countries.
• C)understanding which customers are most valuable.
• D)assessing the use of credit cards for payment.
• E)knowing the use of laptop computers by customers.

---

Definitions:

Online Retailing

The practice of selling goods and services through the Internet, encompassing various e-commerce platforms and websites.

Aggregators

Entities that collect content, information, or services from multiple sources on the internet and compile them into a single platform for user access.

Flash Sales

Limited-time offers or promotions featuring significantly reduced prices, typically used to quickly selling surplus inventory or attracting new customers.

Retailing Websites

Online platforms that sell products or services directly to consumers from businesses of various sizes, facilitating e-commerce transactions.