The Unit Is Shifting from Primary Nursing to a Team

question 13

Multiple Choice

The unit is shifting from primary nursing to a team model in an effort to contain costs.Staff members are angry and ask for a meeting to discuss the change.After hearing their concerns related to reduction in professional autonomy and care quality,you

• A) acknowledge the loss.
• B) explain the reasons for change, emphasizing the need to reduce costs.
• C) repeat the information several times, giving detailed budget overviews.
• D) adjourn the meeting and provide explanation through e-mail.

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Definitions:

Résumé

A concise document summarizing an individual’s employment history, skills, and educational background, targeted at securing employment.

Cold Calling

The practice of approaching prospective customers or clients, typically via telephone, who has had no prior contact with the salesperson.

Prospecting

The process of searching for potential customers, clients, or buyers, typically in sales and marketing contexts.

Application Letters

Written communications by job applicants to employers, expressing interest in a position and detailing qualifications.