During a Discussion of Concern About Approaches Used with Aggressive

question 23

Multiple Choice

During a discussion of concern about approaches used with aggressive patients in the emergency department,several staff members express concern for their safety.It is important for the nurse manager to

• A) look directly at speakers and acknowledge their comments.
• B) promise to implement each suggestion that is made.
• C) implement the idea that receives the most discussion.
• D) listen but implement the plan that she had in mind before the discussion began.

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