As a Home Health Nurse,you Use E-Mail to Communicate with Some

question 2

Multiple Choice

As a home health nurse,you use e-mail to communicate with some of your patients about their needs.You attend a conference for 3 days,and when you return,Mrs.Singh is very upset because she sent you an email 2 days ago,and when you visit,she asks why you did not respond,inasmuch as she did not know what to do with her insulin dosage for that morning.As a result,she ended up with an overdose of insulin and in the emergency room.To prevent such occurrences in the future,which of the following actions would be important?

• A) Advise patients not to contact you with urgent concerns.
• B) Advise patients not to communicate sensitive information in e-mails.
• C) Inform patients of how long you will be unavailable for responses to e-mails.
• D) Advise patients to avoid using e-mail to discuss their needs with you.

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Definitions:

Disciplinary Action

Measures taken by an authority to enforce rules and regulations, often in response to a violation or misconduct.

State Board of Nursing

A regulatory body responsible for the licensing and regulation of nurses and nursing practice within a specific state.

Wrong Medication

An error involving the administration or prescription of a medication that is not intended for the patient's current condition, leading to potential harm.

Child Protective Services

A government agency responsible for responding to reports of child abuse or neglect to ensure the safety and well-being of children.