As a Home Health Nurse,you Use E-Mail to Communicate with Some

question 2

Multiple Choice

As a home health nurse,you use e-mail to communicate with some of your patients about their needs.You attend a conference for 3 days,and when you return,Mrs.Singh is very upset because she sent you an email 2 days ago,and when you visit,she asks why you did not respond,inasmuch as she did not know what to do with her insulin dosage for that morning.As a result,she ended up with an overdose of insulin and in the emergency room.To prevent such occurrences in the future,which of the following actions would be important?

• A) Advise patients not to contact you with urgent concerns.
• B) Advise patients not to communicate sensitive information in e-mails.
• C) Inform patients of how long you will be unavailable for responses to e-mails.
• D) Advise patients to avoid using e-mail to discuss their needs with you.

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Definitions:

Fragile X Syndrome

A genetic condition causing intellectual disability, behavioral and learning challenges, and various physical characteristics.

Trisomy 21

Also known as Down syndrome, a genetic disorder caused by the presence of an extra 21st chromosome.

Phenylketonuria

A genetic disorder characterized by the inability of the body to break down the amino acid phenylalanine, leading to potentially serious neurological complications if untreated.

Down Syndrome

A genetic disorder caused by the presence of all or part of a third copy of chromosome 21.