Staff Members on Your Unit Raise Concern That the Number

question 21

Multiple Choice

Staff members on your unit raise concern that the number of acutely ill patients on the unit is rising and responsiveness in addressing these needs through appropriate staffing is lacking.They point to increased incidences of adverse and sentinel events on the unit.To address this concern,the best action that your hospital organization is to

• A) implement a patient classification system immediately.
• B) participate in databases that compare the outcomes and staffing levels versus those of institutions similar to yours.
• C) provide increased numbers of staff to the unit.
• D) ignore such concerns because the number of acutely ill patients is variable.

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Definitions:

Spinning

The process of turning fibers into yarn or thread by twisting them together, either manually or with machinery.

External Communication

The process of exchanging information between a company and external parties such as customers, suppliers, investors, and the public.

Cynical Listening

A type of listening where the listener doubts or questions the sincerity or validity of the speaker's messages.

Grapevine

An informal communication network within an organization, spreading information through personal contacts and conversations.