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A Nurse Is Explaining the Pediatric Unit's QI Program to a Newly

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A nurse is explaining the pediatric unit's QI program to a newly employed nurse.Which of the following would the senior nurse include as the primary purpose of QI programs?


Definitions:

Norms

Established standards or patterns of behavior that are accepted within a group or society.

Behaviour

Refers to the actions or reactions of an object or organism, usually in relation to the environment or surrounding.

Positive Norms

Expected behaviors within a group that contribute to a positive and constructive environment.

Team Cohesiveness

The extent to which team members are attracted to the team and motivated to remain in it, characterized by strong bonds, commitment to common goals, and mutual support.

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