The Nurse Manager Is Aware That Conflict Is Occurring on Her

question 2

Multiple Choice

The nurse manager is aware that conflict is occurring on her unit; however,she is focused on preparing for a provincial health department visit,so she ignores the problem.A factor that can increase stress and escalate conflict is

• A) the use of avoidance.
• B) an enhanced nursing workforce.
• C) accepting that some conflict is normal.
• D) managing the effects of fatigue and error.

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Definitions:

Positive Outcomes

The favorable results or benefits derived from actions or activities.

Negative Outcomes

Unfavorable results or effects that arise from specific actions or inactions within various contexts.

Influence Acceptance

The degree to which individuals or groups are willing to accept and act upon the influences or suggestions of others.

Making Excuses

The act of creating justifications for one's actions, decisions, or failures, often to avoid taking responsibility.