Which of the Following Exemplifies the Preferred Conflict Management Style

question 16

Multiple Choice

Which of the following exemplifies the preferred conflict management style of nurse managers?

• A) Elizabeth,the head nurse on neurology,finds that Tom,the RN on duty at night,is irritable in relation to any suggestions or new ideas,and so she comes in to work after Tom leaves the unit.
• B) The technology committee has recommended a clinical system for implementation on the nursing unit.Staff members are anxious about the change.Stefano,the head nurse,asks staff for ideas on how to meet the technology goals and to meet staff needs.
• C) During management meetings,George,the head nurse on the nephrology unit,dominates meetings and decisions.Lou,the head nurse on the cardiac stepdown unit,begins to miss the management meetings.
• D) Ann,RN,asks her head nurse if she can go on the permanent evening shift.The head nurse,Rajib,agrees as long as Ann agrees to be involved in assisting to mentor evening staff in the use of the new clinical information system.

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Definitions:

Networking

The act of establishing and maintaining professional relationships that can provide support, information, and resources for career development or organizational growth.

Agendas

Lists or plans of items to be discussed or acted upon in meetings or gatherings.

Managerial Roles

The specific functions or responsibilities that managers assume in an organization to achieve goals, including planning, organizing, leading, and controlling.

Monitor

To observe and check the progress or quality of (something) over a period of time; keep under systematic review.