Edith Has Been Vocal About Her Negative Concerns Related to a New

question 9

Multiple Choice

Edith has been vocal about her negative concerns related to a new charting system and frequently expresses the view that keeping the "old system" would have been "just fine." In facilitating change,your best approach to Edith would be to:

• A)Put her in the pilot planning group for the change.
• B)Determine if she has considered retirement.
• C)Schedule her work assignment so that it coincides with those of two staff members who are confident with technology and the change.
• D)Avoid discussion of the change, and trust that with sufficient training and information, she will change.

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Fat Content

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