Which of the Following Best Exemplifies a Preferred Style of Conflict

question 19

Multiple Choice

Which of the following best exemplifies a preferred style of conflict management for staff nurses?

• A) Sarah and Jonas, two RNs, disagree with the best approach to assisting a family that has complex needs. They decide that they will consult with family and together will decide what is best.
• B) Jennifer needs to switch a shift to attend a family function. She arranges to trade with Nancy, who wants a day off next to a 3-day break.
• C) Lindsay asks Melody to stay late for the third day in a row. Melody refuses, stating that she has already helped out for two days by staying late for Lindsay.
• D) Lara asks Stacey to switch shifts with her because Lara wants to attend a concert. Stacey would prefer not to but does to enable Lara, who is new in town, to be with her friends.

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Definitions:

People's Opinions

The beliefs or views held by individuals or groups about specific topics or issues.

Face-to-Face Interaction

Direct communication or exchange between people who are physically present with each other.

Expanding Schema

The process of adjusting one's mental framework to incorporate new experiences or information.

Recategorization

The cognitive process of reclassifying or redefining objects, situations, or concepts into new categories, often to reduce prejudice or cognitive dissonance.