"Recognize the Extent to Which a Culture's Structures and Values

question 33

Multiple Choice

"Recognize the extent to which a culture's structures and values may oppress,marginalize,alienate,or create or enhance privilege and power" is a practice behavior listed under which of the following Educational Policy and Standards Core Competencies:

• A) EPAS 2.1.1 Identify as a professional social worker and conduct oneself accordingly
• B) EPAS 2.1.4 Engage diversity and difference in practice
• C) EPAS 2.1.5 Advance human rights and social and economic justice
• D) EPAS 2.1.7 Apply knowledge of human behavior and the social environment

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Definitions:

Customer Service Strategy

A comprehensive plan that outlines how a company will interact with its customers to enhance satisfaction and retain loyalty.

Responsiveness

A metric that measures the firm’s ability and willingness to provide fast service, answer customer inquiries, and resolve problems.

Empowerment

Giving employees permission to make decisions and take action on their own to help customers.

Predictive Modeling

The process of using data mining and probability to forecast outcomes. Each model is made up of a number of predictors, which are variables that are likely to influence future results.