Which Level of Management Is Responsible for the Overall Performance

question 48

Multiple Choice

Which level of management is responsible for the overall performance and effectiveness of the firm?

• A) Top managers
• B) First-line managers
• C) Middle managers
• D) Supervisory managers
• E) Human resource managers

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Definitions:

Nonpaying Customers

Individuals who utilize services or products without providing payment for them.

Good Business Practice

A set of ethical guidelines and behaviors that are considered beneficial and appropriate in the business world for fostering success and integrity.

Company Policy

The guidelines and rules set by a company to outline acceptable behaviors and business practices for its employees.

Credit Cards

Payment cards issued by financial institutions that allow cardholders to borrow funds to pay for goods and services with the condition of paying back the borrowed amount plus any applicable interest.