Which of the Following Is Critical to the Success or Failure

question 8

Multiple Choice

Which of the following is critical to the success or failure of service operations?

• A) Provider-customer contact
• B) Internet exposure
• C) Supply chain
• D) Tangible services products
• E) Supplier-manufacture contact

---

Definitions:

Political Will

The determination or commitment of policymakers to undertake actions that are necessary to achieve specific political objectives, often in the face of opposition or difficulty.

Western European Nations

Countries located in the Western part of Europe, often characterized by democratic forms of government, industrial economies, and high standards of living.

Working Poor

Individuals who have employment but whose incomes fall below a poverty line due to low wages and/or insufficient working hours.

Single Mother

A woman who parents a child or children without the support of a partner in the household.