In Which Type of System Must the Customer Be Actively

question 4

Multiple Choice

In which type of system must the customer be actively involved in order to receive the good or service?

• A) Make-to-stock
• B) High-contact
• C) Intangible
• D) Low contact
• E) Operations process

---

Definitions:

Concrete Proof

Tangible or physical evidence that supports a claim or argument.

Accomplishments

Achievements or completed goals that are often recognized as markers of success or competence.

Applicant Tracking Software

A digital system used by employers to collect, sort, scan, and rank job applications for open positions more efficiently.

Bulleted Keywords

A list format used to highlight important terms or concepts in a concise manner.