Which of the Following BEST Describes Total Quality Management

question 39

Multiple Choice

Which of the following BEST describes total quality management?

• A) The principle that quality belongs to each person who creates it while performing a job
• B) The consistency of a product's quality from unit to unit
• C) The sum of all activities involved in getting high-quality products into the marketplace
• D) The process by which a company analyzes a competitor's products to identify desirable improvements
• E) A certification program attesting that an operations process has met rigorous requirements

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Definitions:

Jeffrey Arnett

A psychologist known for his research on emerging adulthood, a developmental stage between adolescence and full-fledged adulthood.

Emerging Adulthood

A phase of the life span between adolescence and full-fledged adulthood, typically from the late teens through the twenties, marked by exploration and self-discovery.

Features

Distinctive attributes or aspects of something or someone that help in identification and description.

Sexual Harassment

Unwelcome sexual advances, requests for sexual favors, or other verbal or physical harassment of a sexual nature.