According to the Textbook, the Use of Information and Communications

question 32

Multiple Choice

According to the textbook, the use of information and communications technology in corporations has reduced the rigid hierarchical structure of corporations, but at the same time it has created:

• A) a two-strata employment system of technology experts and less autonomous clerical workers.
• B) telecommuters who are totally disconnected from the corporate culture.
• C) a three-strata employment system of powerful managers, autonomous technology experts, and less autonomous clerical workers.
• D) unhappiness and incompetence among employees who are telecommuters.

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Definitions:

Superordinate Goals

Attractive outcomes that can be achieved only by collaboration.

Collaboration

The act of working together with one or more people in order to achieve a common goal or project.

Assertive

Being confident and bold in stating one’s demands or opinions without being aggressive.

Superordinate Goal

An objective that can only be achieved by the cooperation and collaboration of two or more groups, which often leads to reduced conflict and increased unity.