Why Is the Public More Tolerant of Consumer Misconductthan Business

question 7

Multiple Choice

Why is the public more tolerant of consumer misconductthan business misconduct?

• A)Businesses are expected to have a better idea of right and wrong.
• B)The decisions of individuals have little to do with ethics in the business world.
• C)There are big differences in wealth and success between businesses and consumers.
• D)More organizations commit misconduct than individual consumers.
• E)There is a large income disparity among professional businesspeople.

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Definitions:

Self-serving Bias

A common tendency for individuals to attribute their successes to personal factors while attributing their failures to external factors.

Factor Analysis

A statistical technique that determines hidden variables or factors responsible for the correlation pattern among a group of observed variables.

Trait

A stable characteristic or quality that describes a person's typical thoughts, feelings, and behaviors.

Social-cognitive

Pertains to the branch of psychology that examines the influence of social contexts and cognitive processes on individuals' behaviors and perceptions.