What Activity Has Become a Major Global Business Ethics Issue

question 17

Multiple Choice

What activity has become a major global business ethics issue only recently?

• A)Antitrust activities
• B)Bribery
• C)Employee compensation
• D)Consumerism
• E)Hacking

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Definitions:

Customer Costs

Expenses that a customer incurs as a result of doing business with a company, including purchase price, maintenance, and operational costs.

Sales Calls

Personal visits or telephone calls made by sales representatives to potential customers for the purpose of selling products or services.

Customer Inquiries

Any form of communication from customers seeking information about products, services, or the company.

Sales Order

A document issued by a business to a customer, confirming the sale of goods or services under specified terms.