A Look Back Cindy Reynolds, Tired from Working with Customers All Day, Decided

question 18

Multiple Choice

A Look Back
Cindy Reynolds, tired from working with customers all day, decided to take a 15-minute nap to help clear her head before the 4:15 managers' meeting.Her company had recently begun a re-engineering process as well as other changes requiring copious management input.As she leaned back in her chair, she wondered if management science had always been this way and how it all began.As she napped, she dreamed that, along with 'Spirit of Management Past' as her guide, she was travelling in the 'Management Way Back Machine' that took her back through management history.
-Refer to A Look Back (Scenario) .Cindy spent some time visiting with ________, a researcher she previously knew little about but who also contributed to management science by being among the first to use motion picture films to study hand-and-body motions and by devising a classification scheme known as a 'therblig'.

• A)Henry Gantt
• B)Max Weber
• C)Chester Barnard
• D)Frank Gilbreth
• E)Mary Parker Follett

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Definitions:

Attitude

A predisposition to act in a certain way.

Cognitive Component

The aspect of attitude that pertains to beliefs, thoughts, and knowledge about the object of one's attitude.

Attitude

A settled way of thinking or feeling about someone or something, typically reflected in a person's behavior.

Type A Personality

A personality oriented toward extreme achievement, impatience, and perfectionism.