The Human Side as an Engineer, Kevin Was Trained to Understand Machinery and Understand

question 64

Multiple Choice

The Human Side
As an engineer, Kevin was trained to understand machinery and hardware's role in enhancing organisational productivity.However, Kevin was promoted to a managerial position where his duties included supervising a department of 34 people and leading them towards completion of a new project.Ever the perfectionist, Kevin decided to enhance his understanding of the human side of business management by reading a history textbook on the human resources approach.
-Refer to The Human Side (Scenario) .Kevin also learned that the human resources approach was not limited to academic theorists.A strong contribution to this field was from ________, an actual manager who thought organisations were social systems that required cooperation.

• A)Hugo Munsterberg
• B)Robert Owen
• C)Mary Parker Follett
• D)Chester Barnard
• E)Peter Hawthorne

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Definitions:

Knowledge-based Theory

A theory suggesting that organizations rely on their knowledge and expertise to create competitive advantage and innovate.

Category's Essence

The fundamental qualities that define a particular group or class of objects, believed to determine its membership.

Prototype Theory

A cognitive science theory suggesting that people categorize objects and concepts not by matching them against fixed templates but by comparing them to the most typical or "best" example within a category.

Classical View

A traditional perspective or theory within a field of study that has been widely accepted or used as a standard for a long period.