A Downturn in the Contributions from the Public to the Salvation

question 40

Multiple Choice

A downturn in the contributions from the public to the Salvation Army charity is an example of the impact from what factor in its general environment?

• A)political
• B)social
• C)technological
• D)economic
• E)global

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Definitions:

Human Relations Era

The human relations era supplanted scientific management as the dominant approach to management during the 1930s.

Hawthorne Studies

A series of productivity experiments conducted from 1924-1932, which found that worker productivity increased under varying levels of light due to the psychological stimulus of being studied.

HR Training

The process by which employees are educated and developed to enhance their job skills and organizational knowledge.

Line Managers

Are those directly responsible for creating goods and services.