Making Change Happen Colin Was Getting Accustomed to His Surroundings in State Government.His

question 63

Multiple Choice

Making Change Happen
Colin was getting accustomed to his surroundings in state government.His efforts at getting people to accept change had met with a little resistance due to his and his new director's efforts and the hard work of his subordinates.But now the hard part had really started - actually managing the change.What techniques could he and his department's new director employ to most effectively implement changes that would result in increased productivity in his department? He considered changing three aspects of his department: the structure, technology and people.
-Refer to Making Change Happen (Scenario) .If the department's director decided to shift away from a functional to a product design, this would be considered changing the ________.

• A)structural components
• B)selection process
• C)technological design
• D)degree of centralisation
• E)structural design

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Definitions:

Storage

The act or process of keeping data, objects, or materials in a location for future use, preservation, or retrieval.

Retrieval

The process of accessing and bringing into consciousness information stored in memory.

Working Memory

A mental “workbench” where individuals manipulate and assemble information when making decisions, solving problems, and comprehending written and spoken language.

Attention

The cognitive process of selectively concentrating on one aspect of the environment while ignoring other things.