Making Change Happen Colin Was Getting Accustomed to His Surroundings in State Government.His

question 88

Multiple Choice

Making Change Happen
Colin was getting accustomed to his surroundings in state government.His efforts at getting people to accept change had met with a little resistance due to his and his new director's efforts and the hard work of his subordinates.But now the hard part had really started - actually managing the change.What techniques could he and his department's new director employ to most effectively implement changes that would result in increased productivity in his department? He considered changing three aspects of his department: the structure, technology and people.
-Refer to Making Change Happen (Scenario) .Finally, Colin decided his people could benefit from ________, a method of changing behaviour through unstructured group interaction.

• A)survey feedback
• B)team building
• C)intergroup development
• D)sensitivity training
• E)process consultation

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Definitions:

Intermolecular Force

The forces of attraction or repulsion which act between neighboring particles (atoms, molecules, or ions).

Dispersion Forces

Weak forces resulting from temporary polarization of molecules due to the movement of electrons, also known as London dispersion forces.

Van Der Waals

Weak forces of attraction between molecules, named after Dutch physicist Johannes Diderik van der Waals, significant in the properties of gases and liquids.

Dipole-Dipole Forces

Intermolecular forces between two polar molecules due to the positive and negative poles attracting each other.