Lightspeed.com.au Edwin Edwards Is a Team Leader for Lightspeed.com.au, an E-Business

question 19

Multiple Choice

Lightspeed.com.au
Edwin Edwards is a team leader for Lightspeed.com.au, an e-business that has employees in every global time zone.Some of the factors that the team has to contend with are deadlines, strong work ethic, creativity-innovation chain, high-speed turnaround and professionalism.As team leader, Edwin sees team members via videoconference only a few times per year or via compressed video via internet a few times more per year.A frustration that he is encountering himself is that he works with all of these people and does not have control over their 'actual' work or the few organisational rules, regulations and policies.Yet, due to the position he is in, he feels he gets all of their complaints.The team does not deal well when a member offers an innovative, 'off-the-wall' solution to a team problem; team members seem to have more trouble with this than any other team-conflict issue.What he likes most about leading the team is that they seem to prefer getting their objective accomplished instead of wasting time trying to decide who should be doing what tasks.
-Refer to Lightspeed.com.au (Scenario) .When a member offers an innovative, 'off-the-wall' solution to a team problem, it appears that Edwin has to contend with what cultural variable?

• A)tolerance of conflict
• B)tolerance of risk
• C)tolerance of the impractical
• D)acceptance of ambiguity
• E)focus on ends

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Definitions:

Certified Public Accountants

Professionals who are authorized to provide a range of accounting services, including auditing financial statements, consulting, and tax preparation.

Benchmarking

A systematic approach to identifying the activities with the greatest room for improvement. It is based on comparing the performance in an organization with the performance of other, similar organizations known for their outstanding performance.

Business Process

A series of steps that are followed to carry out some task in a business.

Output Capacity

The maximum amount of goods or services a company can produce in a given period under normal working conditions.