According to the Textbook, 'How a Product Looks and Feels

question 49

True/False

According to the textbook, 'how a product looks and feels' is a description of the aesthetics dimension of product quality.

---

Definitions:

Unwanted Behaviors

Actions or reactions that are undesirable or inappropriate according to societal standards or personal values.

Catastrophizing

A cognitive distortion where an individual imagines the worst possible outcome of a situation, often leading to increased anxiety and stress.

Aversive Conditioning

A method of behavior modification that involves using unpleasant stimuli to discourage undesirable behaviors.

Transference

In psychoanalysis, the redirection of feelings and desires, especially those unconsciously retained from childhood, onto a new object or person, typically a therapist.